Mason Easy-Pay
 

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Customer Service

Mason Easy-Pay Credit

 


Applying for Credit

How do I apply for Mason Easy-Pay Credit?
There is no formal application form to fill out. Simply select Mason Easy-Pay Credit as your payment method during checkout. By submitting your order, you've applied for Mason Easy-Pay Credit, which is subject to final credit approval. Learn More
Do I need to fill out a Mason Easy-Pay Credit application?
Nope. There is no formal application form to fill out. Simply select Mason Easy-Pay Credit as your payment method during checkout. By submitting your order, you've applied for Mason Easy-Pay Credit, which is subject to final credit approval. Learn More
What is my credit limit?
Your credit limit is included in the credit insert between pages 2-3 of your pre-approved catalog and can also be found in the credit terms and conditions at the bottom of a pre-approved email. All orders are subject to final credit approval.
What are the Terms and Conditions of Mason Easy-Pay Credit?
The terms and conditions of the Mason Easy-Pay Credit plan are included in each catalog in the credit insert between pages 2-3 and are also available online here.

Credit Account Details


Was my order approved?
Simply log in to your Mason Easy-Pay account to check the status of your order here or call one of our friendly customer service representatives at 1-866-229-2314.
Where can I find my credit account number?
Your account number is conveniently located at the top of your monthly billing statement. When logging in to your credit account, simply provide the first 9 numbers (123456789). View a sample bill.
When will my credit line increase?
Our customers are eligible for credit limit increases up to two times per year based on payment history and credit worthiness.
How do I make my payment?
There are 3 convenient ways to make your payment:

1. Make your payment online using your debit/credit card by simply logging in to your Mason Easy-Pay account here.
2. Mail your payment when you receive your monthly billing statement.
3. Call our friendly customer service representatives at 1-866-229-2314.
Why do you need the last 4 of my social security number (SSN), date of birth (DOB), and monthly household income?
We request this information to keep your personal information safe and secure. It is also required by federal law to extend credit to our customers and to help prevent identity theft.

Payments

How do I make my payment?
There are 3 convenient ways to make your payment:

1. Make your payment online using your debit/credit card by simply logging in to your Mason Easy-Pay account here.
2. Mail your payment when you receive your monthly billing statement.
3. Call our friendly customer service representatives at 1-866-229-2314.
What will my monthly payment be?
To determine your minimum monthly payment, simply log in to your Mason Easy-Pay account here and view your Credit History. You can also refer to the terms and conditions in your catalog or on our website here for more details about how your minimum monthly payment is determined.
Where can I find my credit account number?
Your account number is conveniently located at the top of your monthly billing statement. When logging in to your credit account, simply provide the first 9 numbers (123456789). View a sample bill.
Has my payment been processed?
Payments will be posted the day after they are processed. Simply log in to your Mason Easy-Pay account here to view your Credit History.
When is my next payment due?
To find out when your next payment is due simply log in to your Mason Easy-Pay account here and view your Credit History. You can also refer to your monthly billing statement when it arrives in the mail.
Where do I mail my payments?
You can mail your payments in the self-addressed envelope included with your monthly billing statement. Or you can mail your payment to:

Mason Easy-Pay
PO Box 2822
Monroe, WI 53566-8020
Can I pay by phone?
Yes. Simply call one of our friendly customer service representatives at 1-866-229-2314. You can also pay quickly and securely by logging in to your Mason Easy-Pay account here.